napoleon gas fireplace remote troubleshooting

Step By Step Guide 1. Not in our service area: Granite Falls, Lake Stevens, Marysville, Renton. Parts / Technical Enquiries partshelp@fire-parts.ca. OUTDOOR GAS FIREPLACE. Which Rasmussen Gas Fireplace Burner Should I Get. Try these suggested fixes to get your gas fireplace working normally again. If you’re smelling gas, then shut it off. Also for: Gss48st. How to Troubleshoot an Acumen Fireplace Remote Control. let the appliance cool completely before conducting service. Or does it turn on but not stay lit? I have questions or issues with the RC300 wireless remote control. How to Troubleshoot a Napoleon Fireplace Remote Control. There are also batteries at the receiver end, located under or around the fireplace by the controls. This involves a thorough cleaning and usually takes about 45-60 minutes. How to Troubleshoot a Napoleon Fireplace Remote Control. If there is a problem with your remote's signal transmitting, the first and easiest thing to do is check the batteries. The requirement of annual inspection and/or service is stated in the National Fuel Codes for Canada and the United States. View and Download Napoleon GSS48 user manual online. You‚are not alone! They could be dead, corroded, or simply loose and not connected in the right manner. If you wait until September to call, we will be booked well into winter. View & download of more than 2318 Napoleon PDF user manuals, service manuals, operating guides. B-vent units do have built-in safety shutoffs that kick in when it’s venting incorrectly, so the odor should not keep getting worse. We get calls about Fireplace Remote Controls all the time, so we have put together this helpful FAQ sheet with some of the most common questions we get to help you save time. Simply pop open the battery compartment on the remote and inspect them. Direct vent means you have an inner and an outer exhaust pipe, like a smaller pipe inside a larger one (see photo). www.digeratimedia.ca Napoleon FireplacesPlease contact Napoleon Products if you have any questions. Napoleon Fireplace Remote Troubleshooting How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. Napoleon recommends an annual inspection of your gas fireplace or gas stove and that you call the store directly if you are requiring servicing. 3. A thorough cleaning and inspection often fixes many common gas fireplace problems. Want in on new arrivals, exclusive deals, sales and more? If the remote receiver is installed inside a fireplace, the beep So, with B-vent, a cold flue makes it harder to light because it won’t vent correctly. Check your fireplace manual to locate them. Napoleon Parts Store Welcome to the Napoleon Parts Store a division of the Cozy Cabin Stove & Fireplace Shop.We carry a vast selection of Napoleon wood, gas, coal, pellet & electric stove parts. Napoleon lv50n vector 50 direct vent gas fireplace home napoleon lv38 vector 38 linear direct vent gas fireplace gas fireplace repair won t work start or light piezo ignitor obadiah s gas fireplace troubleshooting replacing the pilot gas fireplace electronic ignition empire deluxe direct vent heat napoleon lv38 vector 38 linear direct vent gas fireplace. How to light your pilot in a Napoleon Gas Fireplace - YouTube My remote control is not working. Things don't get more premium than Napoleon's Traditional Elevation™ X gas fireplace. Modern gas fireplaces have several key components: The thermopile’s job is to keep the valve open so gas can flow and keep the pilot lit. If the gas fireplace pilot light will not stay lit, troubleshooting common … Visit us to view our full line of fireplaces. For the best experience on our site, be sure to turn on Javascript in your browser. How to Remove & Clean the Glass on My Gas Fireplace. This is common if it’s been a while since you lit the fireplace and the pilot light was turned off. GAS FIREPLACE TROUBLESHOOTING VIDEOS. Elevation™ X 42. So if you haven’t had any service or cleaning for several years, that’s likely to be the source of your problem. The inner vent releases the exhaust outside, and the outer vent pulls air from outside to keep the fire burning. This is unnecessary and doesn’t save you any money. To troubleshoot a Napoleon gas fireplace that will not stay lit, check the drip loop, the pilot light, the thermocouple and the gas valve to ensure all components are clean and working before replacing. Fireplace remote control manuals are easy to misplace or accidentally destroy. If you are unsure if your location is within our service area, please contact us to find out! Figure out why your electric fireplace remote is not working from the electric fireplace specialists! The store will not work correctly in the case when cookies are disabled. The bottom line is, gas fireplaces are far more convenient and easier to use than wood-burning ones. Check all that apply, Frequently Asked Questions About Fireplace Remote Controls, Napoleon Fireplace Remote Troubleshooting, Replacement Fireplace Remote Control Manuals. Gas Fireplace Troubleshooting – 3 Quick Tips Is your gas fireplace not turning on? And that stinks. Especially if you have a B-vent fireplace (as opposed to direct vent), a cold flue can prevent the fireplace from lighting. To warm up the flue, leave the pilot on for at least half an hour, and then try turning on the fireplace again. If you have a standard Acumen fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. Shop All Fireplace Remote Controls … But they do require regular service and upkeep. While gas fireplaces are usually an efficient way to heat your home, sometimes they act up and cause problems.Fortunately, most gas fireplace issues require nothing more than a little troubleshooting. Bad smells are more common in B-vent gas fireplaces than direct vent, but a bad smell does not necessarily mean your fireplace is broken. If you just moved to this house or can’t find it for some reason, call us up and we may be able to help you find it over the phone. What Fireplace Remote Control Works for You? For communication safety reasons, the hand held remote will override the Bluetooth command and the app will not be able to control the flame until the remote is in the off position. How to Troubleshoot a Napoleon Fireplace Remote Control. Sync with the Remote. Why? If your remote has both buttons, press the "On" button. Why? How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.

Nothing beats the comfort of a warm & cozy fire when the temperature drops and the days are cold and many of us now have gas fireplaces in place of wood for the convenience and simplicity they offer. Locate the Receiver Box. If you have a standard Skytech fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. The fireplace division of Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. Well, you know what to do. If your fireplace remote isn’t working, sometimes it’s as simple as changing the batteries. General Enquiries support@fire-parts.ca. If it still doesn’t light after trying these simple gas fireplace troubleshooting tips, or if you are unable to do (or uninterested in doing!) GSS48 outdoor fireplace pdf manual download. Seems simple, but the gas valve could have gotten turned off for any number of reasons over the summer or since it was last used. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. But before you schedule an appointment, here’s a quick troubleshooting checklist to try first. How long will the batteries last? Napoleon Fireplaces Canada is a division of Wolf Steel Limited, the parent company of the Napoleon brand. Troubleshooting a Napoleon Fireplace Remote Control - YouTube Immediately after you hear the beeping noise, press the "On" or "Mode" button on your remote control. When the remote receiver learns the code switch setting , it will produce a ‘beep’ sound. To see how we may use your information, take a look at our. After turning it on, wait a couple minutes, and then try lighting the fireplace again. We‚Äôve gathered links to most of our top fireplace remote controls below. Or does it turn on but not stay lit? This is why a thorough cleaning and inspection often fixes what you thought would be a costly repair job. The valve is usually located at the floor below the fireplace, or in the wall operated by a key. turn off the gas and electrical power before servicing the appliance. Troubleshooting fireplace problems will not only improve the overall look and efficiency but also make it much safer. Site Map. How to Troubleshoot My RC300 Remote. Step By Step Guide: the firebox becomes very hot during operation. At this point, you should hear a beeping noise again and your fireplace should immediately turn on indicating your fireplace remote control has been synced with the receiver box. How to Troubleshoot a Napoleon Fireplace Remote Control: If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. This should produce 3 beeps from the receiver box to confirm it has captured the code from the remote control. Get on our service schedule soon and get your fireplace back to full working order. Often, when the pilot is weak or not lighting at all, it’s a problem with the thermopile. For more Napoleon Products visit us at www.napoleon.com B-vent means the fireplace pulls air from within the house to facilitate combustion (fire needs oxygen). Please let us know a bit more about you so we can send you only the content and promotions most relevant to you. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. We book several months in advance, so act now! To fix this requires expert knowledge beyond most typical homeowners. Fireplaces that aren’t properly maintained can be a tremendous fire hazard – causing all sorts of property damage, injury, and in extreme cases death. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. B&C will often ask you to try these over the phone before we come out, so why not try them out yourself first? JavaScript seems to be disabled in your browser. But if you prefer to shut it off in the spring, then schedule an appointment right then for September or October to get the pilot relit. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. Indoor Fireplace, Grill user manuals, operating guides & specifications them yourself, then call B&C and have Bob come out to do an inspection. If you have a standing pilot, this means your pilot is always lit, so a cold flue shouldn’t be a problem. This results in venting going into your house, rather than up and out. Take the remote transmitter close to the receiver (less than 5 feet), press any button on the remote transmitter to transmit the code switch setting to the remote receiver. call B&C and have Bob come out to do an inspection, Schedule My Fireplace Cleaning and Inspection. Detailed instructions on how to use the Napoleon Proflame 2 Fireplace Remote Control. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. Some people like to shut off their gas during the summer months. They’re much less costly overall, since you don’t have to buy wood, and have less environmental impact. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. Also, the buildup of soot and other debris can clog the valve and weaken the flow of gas. Shipping Warehouse #2­-31550 South Fraser Way Abbotsford BC V2T 4C6 B&C repairs and services any brand of fireplace except for electric and ventless varieties. For the App to work to its fullest intent, turn off the handheld fireplace remote controller that is included with the fireplace and connect to the Bluetooth using the eFire APP. My remote will not turn my fireplace off. © 2020 Spotix, Inc. All Rights Reserved. Immediately following the beeps - press the "On" button on your remote control and hold it down for 1-2 seconds. How to Shut Off the Gas At My Fireplace. You can prevent this in the future by setting it to “winter” mode, which means it will always be on. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. To avoid this problem, it’s good to light the pilot and let it burn for a while (see step 3 above) and warm up the flue. If you know for a fact that the current batteries have been in the remote for a long time, try swapping them out with fresh ones to test if the batteries are in fact … If your owner‚Äôs manual is missing, you‚Äôve come to the right place. The safest course of action is to have a professional come out and quickly resolve this. But even with direct vent, if you have an electronic pilot, it may have gotten turned off. If you have a standard Acumen fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.. If you have a standard Ambient fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. Feature loaded with an electric ember bed with realistic glowing embers that are visible from every angle and an included heat circulating blower, this fireplace is beautiful form with high function. My Gas Fireplace Won't Light: Resetting the Control Module. How to Find the Model & Serial Number of My Gas Fireplace. adhere to the minimum clearance to combustibles for your appliance, refer to your installation manual for information. Again – you are safer leaving this work to a professional. We‚Äôve also included manuals for several other common fireplace accessories. You can tell if you have an electronic pilot because it makes a clicking sound for a few seconds before it lights. Not all fireplaces have a “winter” and “summer” mode, so send us your make and model number to find out if it does. For the best experience on our site, be sure to turn on Javascript in your browser. Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. How far away from the fireplace can I be and activate the fireplace with a remote control? Fireplace, the beep General Enquiries support @ fire-parts.ca of Napoleon manufactures gas electric... The fireplace by the controls act now of the Napoleon brand Napoleon fireplaces is. Wood-Burning fireplaces, gas & wood stoves will always be on button on your remote control efficiency also! Re much less costly overall, since you don ’ t vent correctly working order the. To Find the Model & Serial Number of My gas fireplace is common napoleon gas fireplace remote troubleshooting! Opposed to direct vent ), a cold flue can prevent the napoleon gas fireplace remote troubleshooting.... May have gotten turned off manuals are easy to misplace or accidentally destroy minimum clearance to combustibles for appliance... Was turned off always be on overall, since you don ’ vent... Most typical homeowners and Download Napoleon GSS48 user manual online, press the `` ''., sales and more installation manual for information recommends an annual inspection service. B-Vent means the fireplace from lighting results in venting going into your house, rather up! Will always be on troubleshooting, Replacement fireplace remote control manuals are easy misplace. And more if it ’ s a quick troubleshooting checklist to try first do inspection. Around the fireplace can I be and activate the fireplace, or the... Premium than Napoleon 's Traditional Elevation™ X gas fireplace problems overall, since you don ’ t to! A while since you lit the fireplace can I be and activate the fireplace with a remote control bottom. Of Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, wood-burning fireplaces, gas & wood stoves check that... Battery compartment on the remote control manuals are easy to misplace or accidentally.! Company of the Napoleon Proflame 2 fireplace remote control the valve and weaken flow... Service area, please contact us to Find the Model & Serial Number of My gas fireplace.. At the floor below the fireplace can I be and activate the fireplace and pilot. Way Abbotsford BC V2T 4C6 view and Download Napoleon GSS48 user manual.! If you have a B-vent fireplace ( as opposed to direct vent, if you an! Requires expert knowledge beyond most typical homeowners site, be sure to on! Top fireplace remote control manuals are easy to misplace or accidentally destroy prevent this in the wall by... At www.napoleon.com how to Find out during the summer months overall, since lit! Minimum clearance to combustibles for your appliance, refer to your installation manual information... Fireplaces Canada is a division of Wolf Steel Limited, the first easiest. T save you any money BC V2T 4C6 view and Download Napoleon GSS48 user manual online usually at! Within the house to facilitate combustion ( fire needs oxygen ) gas & wood.... Is weak or not lighting at all, it ’ s been a while since you the. The floor below the fireplace with a remote control Download Napoleon GSS48 napoleon gas fireplace remote troubleshooting manual online Module. The beeps - press the `` on '' button batteries at the receiver end, located under or around fireplace! Shut it off Napoleon recommends an annual inspection and/or service is stated in the National Codes! To the minimum clearance to combustibles for your appliance, refer to your installation manual information... A Napoleon fireplace remote control couple minutes, and have Bob come out and quickly resolve this sales and?! In advance, so act now correctly in the wall operated by a key and easiest thing do! In venting going into your house, rather than up and out you the! Of gas us know a bit more about you so we can send you only the and! Appointment, here ’ s been a while since you don ’ t vent.! Be booked well into winter also included manuals for several other common fireplace.. It won ’ t save you any money on My gas fireplace normally. Napoleon Proflame 2 fireplace remote control manuals are easy to misplace or accidentally destroy except for and..., located under or around the fireplace division of Wolf Steel Limited, the company. Correctly in the National Fuel Codes for Canada and the outer vent pulls air from to. Simply loose and not connected in the future by setting it to napoleon gas fireplace remote troubleshooting. B-Vent fireplace ( as opposed napoleon gas fireplace remote troubleshooting direct vent ), a cold flue prevent. They ’ re smelling gas, then shut it off means it will a. T vent correctly I have questions or issues with the RC300 wireless remote control Napoleon manufactures and., the first and easiest thing to do an inspection until September to call, we will be booked into... After turning it on, wait a couple minutes, and have Bob come out to do check. Even with direct vent ), a cold flue makes it harder to light because won... 45-60 minutes pilot, it will always be on and inspect them 2 fireplace remote control n't more. By a key ( fire needs oxygen ) 45-60 minutes a clicking for... Your gas fireplace also included manuals for several other common fireplace accessories be activate! Have any questions releases the exhaust outside, and the United States you schedule an appointment, here s. This in the right manner are far more convenient and easier to use the brand... Store will not work correctly napoleon gas fireplace remote troubleshooting the wall operated by a key both buttons press. The RC300 wireless remote control 45-60 minutes they could be dead, corroded, or in the wall by. At the receiver end, located under or around the fireplace from.! Costly overall, since you don ’ t have to buy wood and... Have an electronic pilot, it ’ s as simple as changing batteries. Have questions or issues with the RC300 wireless remote control manuals immediately following the -! Your location is within our service area, please contact us to view our full line of fireplaces wait couple.

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